Landlord and tenant responsibilities
Landlord’s Responsibilities
Items listed below are the responsibility of Apex.
Internal decoration
- Redecoration of communal areas in flats and schemes. Repairs to tiling, only where provided by Apex
External areas
- Repairs to garden paths, drives, walls, fences and gates provided by Apex
- Maintenance of communal areas not adopted by DRD (Roads Service) or Local District Council
- Structural repair to walls, roofs, chimneys, valleys, gutters and down spouts
Doors & windows
- Window frames, sashes, hinges, locks and handles on external doors only
- Repair of defective internal and external doors
Miscellaneous
- Providing a wheelie bin and clothesline to individual houses at commencement of tenancy only
Heating
- Repairs to defective room heaters, oil tanks and fittings
- Repairs to boilers, burners, flues
- Repairs to radiators, pipework, valves and controls
Electrical
- Electrical wiring
- Sockets and switches
- Ceiling roses and lamp holders
- Repairs to smoke alarms
- Doorbells, where installed by Apex
- Electrical appliances, heaters and fires, where installed by Apex
- Door entry systems to communal blocks
- Warden call systems in sheltered accommodation
Plumbing
- Repairs to water tanks and overflows
- Repairs to hot water cylinders and immersion heaters
- Repairs to toilets and unblocking toilets, but not cracked bowls or cisterns, or broken toilet seats
- Clearance of blocked drains and sewers
Tenant’s Responsibilities
Items listed below are the responsibility of the ‘tenant’.
Internal decoration
- Maintaining the interior of the dwelling in reasonable decorative order
- Floor coverings
External areas
- Ensuring litter free maintained gardens and hedges
- Repairs to walls, fences and gates not provided by Apex
- Clearing out of storm gully traps
Doors & windows
- Hinges, locks and handles on internal doors
- Draught proofing of doors and windows
Miscellaneous
- Repair or replacement of wheelie bin or clothesline for whatever reason
Heating
- Repairs or replacement of frets and baskets to open fires and all night burners. Repairs to fireplace tiles
- Annual sweeping of chimneys and the costs of failure to do so
- Bleeding air from radiators
- To isolate or contain water and oil leaks
Electrical
- Light bulbs and fluorescent tubes
- Repair or replacement of plugs
- Testing of smoke alarms in individual houses
- Doorbells not installed by Apex
- Replacement of fuses, except mains fuses that are the responsibility of your electricity provider
- Electrical appliances, heaters and fires not installed by Apex
Plumbing
- Replacing washers on taps
- Chains and stoppers for sinks and baths
- Repair and replacement of toilet seats
- Cracked or broken wash hand basins, baths, toilet bowls and cisterns
Home contents insurance
Tenants are responsible for having their own home contents insurance cover for:
- Personal property
- Furnishings
- Fire and theft
