Repairs and maintenance
Report a repair
Apex tenants can report a house repair online, by telephone or in writing. Please give as much detail as you can, giving the description and location of the repair. Give details of access and your availability in order to have the repair carried out.
The most convenient way to report your repair. Submit your repair online by submitting our repair request form… more details
Send details of your repair to:
Apex Property Services Department, 10 Butcher Street, Derry~Londonderry BT48 6HL… more details
Out of hours
An emergency repair service is available outside office hours. If an emergency arises, you should telephone Radius Connect 24 on Freephone 0800 731 3081. This service is for emergencies only.
If you call out a contractor unnecessarily you may be charged for the call out.