Winter edition of the Apex Observer out now!
The winter edition of the Apex Observer has been published online and is being distributed digitally; with some older and vulnerable tenants and residents also receiving hard copies in the coming period.
Our cover story focuses on our continued efforts to support tenants as we face into a difficult winter, with information on our welfare advice service, new cost of living webpage, winter support newsletter and new tenancy support service.
Inside, you’ll read about our plans for new homes in Derry~Londonderry and Lisburn and find out how tenants are helping us improve our services by taking part in service reviews and acting as mystery shoppers.
You’ll also hear about the festive candles being made by Iona Houses in Strabane, our work with TILII to produce easy-read materials for tenants with learning disabilities and the celebration held to mark 50 years of the House in the Wells in Derry~Londonderry.
As always, we will have updates and photos from events organised by our tenant participation team and activities happening in our supported living schemes.
Finally, you’ll find a summary of our performance during 2021-22 with an outline of how we provided value for money, and some positive news on our credit rating.
If you currently don’t receive a hard copy of the newsletter and would like to request one, please contact our communications team on 028 7130 4800 or email firstname.lastname@example.org.