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Apex Housing Association | Northern Ireland

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Our ‘Kindness Matters’ stories

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This week is Mental Health Awareness Week and we have embraced the theme of ‘Kindness Matters’ by celebrating the acts of kindness our staff have demonstrated in recent weeks.  We know this is only a small fragment of the kindness being shown across our organisation and in our communities.

Read more about why kindness matters on the Mental Health Foundation website.

Our ‘Kindness Matters’ stories

Michaela Toland, Housing Officer with Apex, has been lifting her colleague’s spirits in lockdown by emailing messages of positivity and inspirational quotes every day to all in the Housing Department
Claire Rainey, Senior Support Worker in Railway Court in Omagh, recently organised a photo slideshow of tenant activities for family/friends to reassure them about their loved ones’ well-being
During the pandemic, Frances Murray and Catherine Lusby from Apex Community Supermarket have been going above and beyond, working all hours providing local families with essential food, support and a listening ear
“We’re very fortunate to have her and notice how much she cares. She knows everyone by name and during this epidemic we are all safe under her guidance.” Tenant Sylvia (91) describes Brenda Cunningham from Killowen House in Coleraine
Bus driver, Gerard O’Brien, has been delivering meals to tenants and Luncheon Club members during the pandemic. Those isolating have told us they look forward to his visits and their socially distanced chats!
During lockdown, Housing Officer Sally Ruddy became a listening ear and advocate for one tenant who eventually required medical intervention. Working with other agencies, Sally was the driving force in helping to keep the tenant safe
Whilst working remotely, Senior Property Services Officer, Margaret Rose Doherty, sent colleagues a card in the post to tell them she missed them. She also regularly goes above and beyond for Apex tenants with repairs issues
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