How can we help you?
We are ready to help you with any questions or concerns you may have.
If you live in an Apex home, you can view My Apex which contains all the information you need about your tenancy with us.
We are here to help
Contact us by telephone
You can contact Apex by telephone on 028 7130 4800 during office hours, 9:00am to 5:00pm, Monday to Friday.
Our contact page contains all our methods of contact as well as each of our teams.
To report an out-of-hours emergency repair, Freephone 0330 123 3342.
NOTE: The out-of-hours emergency repairs service is only available after 5:00pm Monday to Friday, weekends and bank holidays.
Report a repair
You can report a repair by completing our online form.
If it’s an out-of-hours emergency repair, please freephone 0330 123 3342.
NOTE: The out-of-hours emergency repairs service is only available after 5:00pm Monday to Friday, weekends and bank holidays.
Submit an online enquiry
Report anti-social behaviour
Anti-social behaviour can cover a wide range of behaviour, from low level noise nuisance to serious harassment.
To find out more, view report anti-social behaviour.
Make a complaint
Sometimes you may not be happy with the services that we have provided for you. You can let us know if this happens so we can offer our support or help to solve the problem.
To find out more, view make a complaint.
Make a formal complaint
You can make your complaint in the way that best suits you. This can be face-to-face, on the telephone, in writing, fax or via e-mail.
To find out more, view make a formal complaint.
Leave feedback
If you are happy with the service you have received from us we would like to hear about it.
To find out more, view Feedback or compliments.
Find the answer to your question in our FAQs
We hope our list of Frequently Asked Questions will help you find the answer to your question.
To find out more, view our FAQs.
